Retail Store Area Supervisor & Driver $21-$23/hr

External Ocean State Job Lot•Warwick, RI

About The Position

The Store Area Supervisor and Driver oversees the daily operations and merchandising of assigned store areas, ensuring smooth freight flow and exceptional customer experiences under the guidance of a designated Team Leader. The role is a development path for future OSJL team leaders, and associates are encouraged to pursue leadership growth opportunities. When business needs arise, the role also involves driving seasonal traveling associates to designated store locations and providing supervisory coverage there. The position works primarily in a climate-controlled environment with minimal potential safety and health hazards. It involves extended periods of moving, remaining stationary, ascending, descending, and positioning oneself to complete tasks, along with some sedentary activities and near-vision use for reading and computer work. Physical activities include using hand tools, climbing ladders, moving, reaching, and frequent lifting; the employee should be able to lift 35 pounds regularly. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Duties may be revised, and other duties may be assigned. Employment is at will and the job description is not a contract.

Requirements

At least 1 year of professional experience in other retail environments.
Computer skills, including use of the Google platform (Email, Sites, Slides, Drive, Docs, and Sheets) and Qlik.
Availability to work as needed by the business, including nights and weekends.
Must be at least 21 years old.
Must have a valid driver's license and a clean driving record.
Ability to lift 35 pounds regularly and perform the physical activities described for the position.

Nice To Haves

Prior customer service experience.
Training experience.
Prior merchandise ordering, receiving, stocking, and maintenance experience in other retail environments.

Responsibilities

Oversee assigned areas as a local Area Supervisor and, when needed, serve as a mobile team leader by driving seasonal traveling associates to designated store locations and providing on-site supervisory coverage.
Champion exceptional customer service for diverse clientele and foster a welcoming, inclusive environment by exemplifying the T.R.E.A.T. model.
Connect customers with corporate customer service and help ensure effective resolution of customer concerns.
Promote company-wide customer initiatives, including donations, loyalty programs, and promotions.
Create effective work schedules for the assigned area.
Guide and support team members in completing tasks and foster a collaborative, motivating environment.
Support training for store associates and foster growth opportunities across all levels.
Manage merchandise presentation and ensure timely adherence to company guidelines.
Maintain accurate signage and ticketing; order merchandise, manage backroom stock, and support sales-floor flow.
Verify pricing accuracy of incoming shipments, report errors and discrepancies, and perform daily manifest checks.
Identify, separate, and display priority items effectively.
Handle packaways, Return To Warehouse shipments, transfers, recalls, and returns according to company policies.
Uphold store safety and maintenance standards.
Supervise store operations, including opening and closing procedures, when designated.
Operate a cash register as needed.
Adhere to company policies and procedures.
Perform other duties or tasks as assigned by supervisors or managers.