Retail Stocker Seasonal

Michaels Stores•Camp Hill, AL

1d•Onsite

About The Position

The Retail Stocker delivers friendly customer service, helps customers locate products and find solutions, and provides a fast, friendly checkout experience. The role supports store operations through truck unloading, stocking, planogram processes, merchandise recovery, and maintaining a well-merchandised, in-stock store. It also assists with omnichannel fulfillment, store safety and shrink programs, and company procedures. Team members are cross-trained in Custom Framing sales and production and may perform other duties as assigned. This seasonal role is based in a public retail store. Public areas are climate controlled, while some stock rooms may not be; outdoor work may be assigned for cart retrieval or truck unloading. Work hours include nights, weekends, and early mornings. The role requires standing for extended periods, moving throughout the store, bending, lifting, carrying, reaching, stretching, and using a ladder or similar equipment to access high shelves. Michaels requires team members in this role to be at least 16 years old.

Requirements

Must be at least 16 years old.
Ability to remain standing for long periods and move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly.
Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.
Applicants in the U.S. must satisfy applicable federal, state, and local legal requirements.

Nice To Haves

Retail and/or customer service experience preferred.

Responsibilities

Help customers shop, locate products, and find solutions.
Provide a fast and friendly checkout experience and handle cash according to standards.
Engage customers about the Rewards program and Private Label Credit Cards and complete enrollments.
Educate customers about the Voice of Customer survey.
Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
Participate in truck unloading, stocking, and planogram (POG) processes.
Complete merchandise recovery and maintenance, including merchandise returns and general store recovery.
Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
Support shrink and safety programs.
Follow standard operating procedures, company programs, policies, and standards, including applicable legal requirements.
Interact respectfully with others, maintain a positive attitude in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
Cross-train in Custom Framing sales and production.
Perform other duties as assigned.