Retail Staffing Intern
About The Position
The Retail Network Staffing Summer Intern supports Rockland Trust's Retail Staffing team in optimizing staffing strategies across the branch network. Working alongside retail leaders and staffing professionals, the intern analyzes workforce data, evaluates staffing needs, develops recommendations, and contributes to initiatives that help branches serve customers effectively and operate successfully. The internship has a hybrid work environment and includes opportunities to collaborate in person with retail leadership. Interns also participate in collaborative summer projects with fellow interns. The role provides practical experience in workforce planning and staffing analysis, retail banking operations, business reporting and analytics, data collection and trend analysis, resource allocation, staffing models, presentation development, executive reporting, operational efficiency, process improvement, professional communication, stakeholder collaboration, project management, and strategic planning. The intern contributes to meaningful business work, collaborates with interns and colleagues across the Bank, and receives exposure to organizational leaders and mentorship.
Requirements
- Strong written and verbal communication skills.
- Strong analytical and problem-solving abilities.
- Service-oriented mindset and professional demeanor.
- Intermediate Microsoft Word skills.
- Ability to work effectively with departments and stakeholders across the organization.
- Strong organizational and time-management skills.
- Ability to manage multiple priorities and meet deadlines.
- Genuine desire to help customers and colleagues succeed.
- Positive attitude, initiative, and willingness to learn.
- Ability to work independently and as part of a team.
Nice To Haves
- Advanced Excel and PowerPoint skills preferred.
Responsibilities
- Participate in and assist with coordination of Retail Banking Intern project meetings.
- Support responsibilities related to assisting the Retail Banking Interns throughout the summer program.
- Gather data and perform analysis to support staffing recommendations and workforce planning initiatives.
- Assist in preparing staffing presentations, reports, and recommendations.
- Conduct detailed branch staffing reviews and operational analysis.
- Help develop staffing review guidelines and “what-if” scenario planning tools for branch staffing assessments.
- Work with staffing models to support branch support team assignments.
- Assist with creating and maintaining scorecards measuring branch adherence to staffing models.
- Support special projects and initiatives identified by the Retail Staffing & Strategy Manager.
- Participate in collaborative summer projects with fellow interns.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
