FT GC Retail Sr. Sales Associate Store 223

Guitar Center • Visalia, CA

1d • Onsite

About The Position

Guitar Center is seeking a passionate, goal-driven Retail Sr. Sales Associate to create an engaging customer experience, help customers find instruments and gear, and support the store team. The role combines sales, product knowledge, customer relationship building, merchandising, store operations, and peer leadership. As a keyholding team member, the associate may be responsible for opening and closing the store as needed. The position is based in Visalia, California, and pays $19.72–$24.65 per hour plus commission, depending on background and experience. Actual compensation may vary based on experience, education, and other factors.

The associate is expected to foster a welcoming environment for customers and the local music community, achieve sales goals, maintain strong product knowledge, and help colleagues develop their customer-service and operational skills. The role requires flexibility to work additional hours if needed and to work nights and weekends as needed.

Guitar Center describes its workplace as a creative, vibrant environment with opportunities to grow and share a passion for music. Musician employees may use gig leave to take time off to perform or tour and return to their jobs afterward.

Requirements

• Passion for music and a solid understanding of instruments and products.
• A proven track record in sales and the ability to exceed sales targets.
• Excellent verbal and written communication skills.
• Ability to thrive in a fast-paced retail environment and strong organizational skills.
• Ability to influence and inspire others to achieve shared goals.
• Flexibility to work additional hours if needed and nights and weekends as needed.

Responsibilities

• Create a welcoming environment where customers feel inspired to explore their musical interests.
• Help customers find instruments and gear that meet their needs.
• Achieve and exceed sales targets, including through upselling and cross-selling instruments and accessories.
• Maintain expert-level knowledge of products, including guitars and recording equipment, and help improve colleagues’ product knowledge.
• Build and maintain customer relationships and help colleagues develop relationships with customers and the local music community.
• Organize displays, restock shelves, and maintain the store.
• Guide and mentor team members and support them with customer interactions and operational tasks.
• Open and close the store as needed as a keyholding team member.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.
• Gig leave for musician employees to take time off to perform or tour and return to their jobs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed