Retail Solution Specialist

HP • TW2TX - Teleworker/Offsite-USA-TX, TX

1d • $185,450 - $220,000

About The Position

The Retail Solution Specialist applies advanced subject-matter expertise to solve complex business issues and is regarded as an expert. The role contributes to new ideas and methods, evaluates complex situations involving multiple factors, and leads or advises functional project teams. It provides direction on process improvements and policies, represents HP to external customers, exercises independent judgment, and may mentor lower-level employees.

The position drives specialty sales and pipeline development, builds consultative relationships with mid-to-large account clients up to the C-level, and supports account managers with business development and solution expertise. It also develops quota objectives and product-category direction, coordinates sales activities, and may sell outsourcing deals or grow complex contractual renewals. The role requires deep knowledge of HP products, services, software solutions, competitors, industry trends, and relevant partner offerings, as well as expertise in project management, account planning, forecasting, and consultative selling.

The on-target earnings range is $185,450–$220,000 USD annually, with a 60% salary and 40% incentive mix. Additional bonus and/or equity opportunities may apply to candidates in the United States. Compensation varies by work location and job-related knowledge, skills, and experience. The role involves 75% travel; relocation is not offered.

Requirements

• University degree or bachelor's degree, or directly related previous work experience.
• Typically 8–12 years of advanced sales experience.
• Two to three years of product sales experience in the desired specialty.
• Demonstrated achievement of progressively higher quotas, diversity of business customers, and higher-level customer interfaces.
• Extensive selling experience within the industry and with similar products.
• Project management skills.
• Expert knowledge of products, solutions, or services and competitors' offerings sufficient to sell large solutions.
• Understanding of the industry and market segments in which key accounts operate, and ability to apply that knowledge to consultative selling.
• Understanding and application of program/project management methods to define, plan, cost, resource, track, and ensure successful pursuit.
• Understanding of IT within the area of specialization and how HP solutions address vertical-industry challenges and cross-segment needs.
• Account planning and accurate account revenue forecasting skills.
• Ability to establish professional working relationships with clients up to the executive level.
• High service or product knowledge and professionalism when researching and sharing information.
• Understanding of HP's portfolio and how to differentiate it from competitors.
• Expertise using Siebel and accurately forecasting business.
• Understanding of high-value software solutions, services sales, and leveraging services in strategic product sales.
• Knowledge of IT at all levels, including new applications, maintenance, typical CIO budgets, objectives, measures, and metrics.

Responsibilities

• Create and drive a sales pipeline; capture leads outside the area of specialization and use closed-loop lead management to ensure assignment and follow-up.
• Maintain knowledge of competitors in accounts to strategically position HP products and services.
• Identify new opportunities and expand existing ones using specialty expertise to build the pipeline and drive pursuit.
• Support account managers and provide input on business development and solution expertise.
• Develop quota objectives and future direction for a defined product category.
• Sell outsourcing deals where applicable to the specialist role.
• Establish consultative relationships with mid-to-large account clients, including C-level stakeholders, by understanding their industry-specific business needs.
• Work with external partners as needed to deliver sales.
• For Services Consultants, grow contractual renewals for mid-to-large, more complex accounts toward higher total contract values.
• Direct or coordinate supporting sales activities.
• Use account planning and revenue forecasting to guide sales activity.
• Collaborate with management and sales teams in shared accounts to integrate specialist sales with other sales activities.
• Cultivate customer relationships to support account retention and growth and position HP as the preferred vendor.
• Prospect, negotiate, and close specialty sales opportunities.
• Research and share service-related information with account teams and customers.
• Use Siebel to manage sales activity and accurately forecast business.
• Sell high-value software solutions and leverage services as part of strategic product sales.
• Maintain expertise on industry trends, associated solutions, and key partner/ISV solutions.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long-term and short-term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Paid parental leave of 4–12 weeks based on tenure
• 13 paid holidays
• Flexible paid vacation and sick leave
• Bonuses and/or equity opportunities for candidates in the United States

What This Job Offers

• Job Type: Full-time
• Career Level: Senior