Retail & Shipping Associate – The UPS Store – West 6th Street
About The Position
LAL Horizons, a locally owned franchisee of The UPS Store, is hiring a Retail & Shipping Associate for its West 6th Street store in Austin, Texas. The store serves downtown residents, professionals, and local businesses. No shipping or print experience is needed to start; the employer provides formal on-the-job training. Pay is $16–$17 per hour depending on experience, with advancement opportunities and leadership opportunities across the company’s seven stores. The employer also provides paid time off and company-paid notary certification. This full-time role is scheduled for 35–40 hours per week. Store hours are 9:00 AM–7:00 PM Monday through Friday, 9:00 AM–5:00 PM Saturday, and 10:00 AM–3:00 PM Sunday. Saturday and Sunday availability is required. The employer is LAL Horizons, not United Parcel Service or The UPS Store, Inc.; The UPS Store locations are independently owned and operated by licensed franchisees.
Requirements
- High school diploma or GED.
- Comfortable using computers.
- Clear verbal and written communication, including basic math and spelling.
- Friendly, professional, and genuinely helpful demeanor.
- Prompt, reliable, and responsible.
- Able to lift 40+ pounds and stand for a full shift.
- Available to work 35–40 hours per week, including weekends.
- Saturday and Sunday availability required.
Nice To Haves
- Microsoft Office or Adobe experience.
- Retail, customer service, shipping, or print experience; preferred but not required.
Responsibilities
- Deliver friendly, knowledgeable service to walk-in customers and phone inquiries.
- Advise customers on shipping options and take ownership of their shipping needs.
- Pack, receive, and process packages for courier shipment, including Amazon and other returns.
- Perform print, copy, binding, and laminating projects for local residents and small businesses.
- Sort mail for mailbox customers.
- Provide notary services after certification.
- Process transactions using the point-of-sale system and shipping software.
- Keep the store clean, organized, and safe.
- Perform other duties as assigned.
Benefits
- Paid time off.
- Formal on-the-job training program.
- Advancement and leadership opportunities across seven stores.
- Company-paid notary certification.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
