Retail & Shipping Associate – The UPS Store – West 6th Street
About The Position
LAL Horizons, a locally owned franchisee of The UPS Store, is hiring a Retail & Shipping Associate for its West 6th Street location in Austin, Texas. LAL Horizons has served Central Texas for over 15 years and operates seven The UPS Store locations. The West 6th Street store serves downtown residents, professionals, and local businesses. The associate provides customer service and supports shipping, packing, returns, printing, copying, binding, laminating, mailbox, notary, and point-of-sale operations. Formal on-the-job training is provided, and no shipping or print experience is needed to start. The role offers advancement opportunities and leadership opportunities across the company's seven stores. The employer is LAL Horizons, not United Parcel Service or The UPS Store, Inc. This is a full-time position scheduled for 35–40 hours per week. Store hours are 9:00 AM–7:00 PM Monday through Friday, 9:00 AM–5:00 PM Saturday, and 10:00 AM–3:00 PM Sunday. Saturday and Sunday availability is required. Pay is $16–$17 per hour depending on experience.
Requirements
- High school diploma or GED.
- Comfort with computers.
- Clear verbal and written communication, including basic math and spelling.
- Friendly, professional, and genuinely helpful demeanor.
- Prompt, reliable, and responsible.
- Able to lift 40+ pounds and stand for a full shift.
- Available to work 35–40 hours per week, including weekends.
- Retail, customer service, shipping, or print experience is preferred but not required.
Nice To Haves
- Experience with Microsoft Office or Adobe.
- Retail, customer service, shipping, or print experience.
Responsibilities
- Deliver friendly, knowledgeable service to walk-in customers and respond to phone inquiries.
- Advise customers on shipping options and take ownership of their shipping needs.
- Pack, receive, and process packages for courier shipment, including Amazon and other returns.
- Complete print, copy, binding, and laminating projects for local residents and small businesses.
- Sort mail for mailbox customers.
- Provide notary services after certification.
- Process transactions using the point-of-sale system and shipping software.
- Keep the store clean, organized, and safe.
- Perform other duties as assigned.
Benefits
- Paid time off.
- Formal on-the-job training program.
- Company-paid notary certification.
- Advancement and leadership opportunities across seven stores.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
