Retail/Senior Retail Media Digital Specialist
About The Position
Skai is hiring an Expert Services Specialist or Senior Specialist, depending on leveling, to manage the day-to-day execution and performance of assigned client accounts on the Skai Retail Media management platform. The role is hands-on with retail media campaigns and accountable for their performance, while developing a consultative approach that explains results, identifies causes, and recommends next steps to clients. Working with an Expert Services Manager and the Expert Services Director, the specialist serves external clients, supports account strategy, and helps improve the team’s delivery standards. The role is US-based, includes occasional travel as needed, and follows a long-term hybrid arrangement with three days in the office per week. The stated salary range is $90,000–$100,000, with eligibility for additional bonus compensation.
Requirements
- Hands-on experience building, running, and optimising paid ecommerce campaigns, including Amazon Sponsored Products, Sponsored Brands, and Sponsored Display, with the ability to explain changes made and their results.
- Analytical thinking, including root-cause analysis and the ability to connect metrics to client business objectives rather than optimising a single metric.
- Confidence working with large datasets in Excel or similar tools.
- Clear client-facing communication, both written and verbal, including explaining results and recommendations.
- Ownership and follow-through, including resolving problems and flagging risks early.
- Curiosity about AI and automation, with use of generative AI tools such as Claude to work more effectively.
Nice To Haves
- Walmart Connect and DSP exposure, such as Amazon DSP or Walmart DSP.
- AMC experience, including running and interpreting queries.
- Experience with other networks, including Instacart, Target and Roundel Media Studio, Criteo, CitrusAd, Epsilon, or Kroger Precision Marketing.
- Agency-side background and experience with Skai or a comparable platform.
- Experience collaborating with a global team, locally and virtually.
Responsibilities
- Own day-to-day execution, optimisation, and performance of assigned retail media accounts, including campaign builds, budget pacing, bids, and account structure.
- Investigate performance changes and opportunities, identify root causes, and advise clients on media planning and best practices across Amazon, Walmart, and other networks.
- Prepare performance updates and contribute to QBRs and strategic reviews.
- Build custom analyses, reports, and automations, including using generative AI tools when standard tools and templates are insufficient.
- Coach Specialists and contribute to team playbooks.
- Partner with product, sales, technical account management, and client services to surface client needs and market opportunities.
Benefits
- Additional bonus compensation
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
