About The Position
As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style by providing genuine, engaging service, sharing product knowledge, and guiding customers through their shopping experience. You circulate the sales floor to understand customer needs, promote loyalty programs, and support sales goals. You also help maintain merchandise standards, keep fitting rooms and the sales floor clean and organized, update signs and pricing, assist with merchandise moves, and support fulfillment so the store remains polished and ready for customers. The role involves teamwork, hospitality, and creating positive customer experiences throughout the day. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort using electronic devices and workplace technology.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities, work independently, and collaborate with a team.
- Ability to meet daily sales goals.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers.
Responsibilities
- Welcome customers and engage them in friendly, personal conversations to understand their needs.
- Provide product information and help customers make purchasing decisions.
- Work toward daily sales goals and acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Maintain a clean, organized, and shoppable sales floor and fitting rooms.
- Recover merchandise, update signs and pricing, and support merchandise moves.
- Assist with fulfillment and help ensure the shopping environment is ready for customers.
- Collaborate with colleagues and contribute to store results.
- Complete register transactions and use handheld equipment and other technology as needed.
- Thank customers and help ensure they have everything they need before they leave.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
