Retail Selling Support Associate - Womens Clothing, Eastwood Mall - Part Time
About The Position
As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style through genuine, engaging conversations, hospitality, trend awareness, and product knowledge. You circulate the sales floor to understand customer needs, explain loyalty program benefits, and support a seamless shopping journey. You also maintain merchandise standards, keep fitting rooms and the sales floor orderly, and assist with fulfillment so the space remains polished and ready for customers. The role centers on customer service, selling, achieving goals, teamwork, and creating welcoming shopping experiences. Colleagues review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and engage customers with personal conversations. They recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty benefits, and help customers complete their visit. Colleagues support one another and work to improve individual and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability and willingness to meet daily sales goals and acquire new customers by opening credit accounts and sharing loyalty benefits.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness, adaptability to changing priorities, ability to work independently, and ability to contribute to a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Welcome and engage customers with genuine, personal conversations and help identify their needs.
- Share product knowledge, current trends, new arrivals, top-selling items, promotions, and loyalty program benefits.
- Work toward daily sales goals and acquire new customers by opening credit accounts and sharing loyalty benefits.
- Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise and updating signs and pricing.
- Support merchandise moves and assist with fulfillment.
- Help customers complete their shopping journey and provide a sincere closing experience.
- Collaborate with teammates and contribute to individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
