Retail Security Officer

NFM • Cedar Park, TX

3d • Onsite

About The Position

NFM is seeking a Security Officer to provide an authoritative presence, maintain a safe and secure environment, and protect company property and staff. The role involves welcoming customers, visitors, and vendors; assisting customers with mobility and shopping carts; monitoring property brought into stores; responding to incidents; patrolling facilities and parking areas; and conducting and documenting preliminary investigations, audits, and security surveys. The position may require working night, weekend, or early morning hours based on business needs.

Requirements

• High school diploma or GED preferred.
• Valid driver’s license and acceptable driving record.
• Ability to consistently engage customers in a professional manner.
• Ability to remain flexible in changing environments and adapt to different situations.
• Stamina to stand for long periods of time.
• Knowledge of Microsoft Office applications.
• Satisfactorily complete NFM Response to Resistance and First Responder training courses within 90 days of employment.
• Ability to work night, weekend, and/or early morning hours based on business needs.
• Complete pre-employment screening, including a drug screen and criminal background check.

Nice To Haves

• High school diploma or GED is preferred.

Responsibilities

• Welcome customers, visitors, and vendors and help them locate staff within the stores.
• Issue electric handicapped shopping carts and assist customers in obtaining wheelchairs and shopping carts.
• Examine and properly tag property being brought into the stores.
• Respond as necessary to situations such as shoplifting, medical emergencies, and inclement weather.
• Patrol facilities and parking areas on foot or in a vehicle.
• Direct traffic during special events or periods of heavy customer traffic and enforce parking regulations.
• Help customers and staff with vehicle breakdowns and lockouts.
• Retrieve shopping carts from parking areas.
• Conduct preliminary investigations, audits, and security surveys, and document findings.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED