Retail Security Officer

Andy Frain Services • Santa Barbara, CA

9d • Onsite

About The Position

The Retail Security Guard helps maintain a safe and welcoming environment for customers, employees, and vendors at La Cumbre Plaza in Santa Barbara, California. The role requires attention to detail, professionalism, and a customer-first mindset. Duties may vary based on site needs.

The schedule is Sunday and Monday from 9:00 AM to 2:00 PM, and Tuesday, Wednesday, and Thursday from 3:00 PM to 7:00 PM. The position is part-time and pays $22.50 per hour. The officer is expected to arrive on time in full uniform, remain engaged and proactive throughout each shift, and follow safety, training, and compliance requirements.

Requirements

• Strong customer service and communication skills.
• Ability to stay alert and respond calmly in emergency situations.
• Reliable, punctual, and able to follow directions.
• Ability to write clear and accurate reports.
• Professional appearance and demeanor.
• State Guard license required.
• High school diploma or equivalent (GED).
• Must be willing to submit to a background check and drug screen; employment offer is contingent on successfully completing a background investigation.
• Minimum 3–6 months of prior experience in loss prevention, life safety, CCTV systems, or access computer systems.
• High attentiveness and situational awareness.
• Dependable and team-oriented.
• Able to multitask and work in a fast-paced environment.
• Strong work ethic and sense of urgency.

Nice To Haves

• Prior security or customer-facing experience.
• Familiarity with CCTV, alarms, or access control systems.

Responsibilities

• Patrol assigned areas or maintain a fixed post to monitor activity.
• Control access points and manage pedestrian and vehicle traffic.
• Identify and report suspicious activity, incidents, or safety concerns.
• Respond to alarms, emergencies, and on-site incidents.
• Monitor CCTV cameras and security systems.
• Complete daily activity logs, incident reports, and required documentation.
• Maintain awareness of surroundings at all times.
• Follow post orders, company policies, and safety procedures.
• Maintain knowledge of emergency response protocols.
• Inspect property for safety risks, such as fire hazards and equipment issues.
• Support loss prevention and recommend safety improvements.
• Greet and assist customers, employees, and visitors professionally.
• Provide directions and support as needed.
• Maintain a visible, approachable presence on-site.
• Arrive on time in full uniform and ready to work.
• Stay engaged and proactive throughout the shift.
• Follow safety, training, and compliance requirements.

Benefits

• Weekly pay
• Flexible scheduling
• Employee discounts
• Employee Assistance Program (confidential support resources)
• Supportive work environment focused on well-being

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED