Retail Security Officer

Nebraska Furniture Mart•Cedar Park, TX

4d•$18 - $22

About The Position

Nebraska Furniture Mart is seeking a Security Officer to provide an authoritative presence, maintain a safe and secure environment, and protect company property and staff. The role includes welcoming customers, visitors, and vendors; helping customers access mobility and shopping carts; monitoring property brought into stores; responding to security and safety situations; patrolling facilities and parking areas; assisting with vehicle issues and cart retrieval; and documenting preliminary investigations, audits, and security surveys. The position may require night, weekend, and/or early morning hours based on business needs.

Requirements

High school diploma or GED preferred.
Valid driver’s license and acceptable driving record.
Ability to consistently engage customers in a professional manner.
Ability to remain flexible in changing environments and adapt to different situations.
Stamina to stand for long periods of time.
Knowledge of Microsoft Office applications.
In Nebraska and Kansas, obtain certification in OC (Oleoresin Capsicum) foam deployment within one year of employment and maintain certification standards.
Satisfactorily complete NFM Response to Resistance and First Responder training courses within 90 days of employment.
In Texas, ability to obtain a non-commissioned security officer license within 30 days of employment.
Ability to work night, weekend, and/or early morning hours based on business needs.
Complete pre-employment screening, including a drug screen and criminal background check.

Nice To Haves

High school diploma or GED.

Responsibilities

Welcome customers, visitors, and vendors and help them locate staff within the stores.
Issue electric handicapped shopping carts and assist customers in obtaining wheelchairs and shopping carts.
Examine and properly tag property being brought into the stores.
Respond as necessary to situations such as shoplifting, medical emergencies, and inclement weather.
Patrol facilities and parking areas on foot or in a vehicle.
Direct traffic during special events or heavy customer traffic and enforce parking regulations.
Assist customers and staff with vehicle breakdowns and lockouts.
Retrieve shopping carts from parking areas.
Conduct preliminary investigations, audits, and security surveys, and document findings.

Benefits

Same-day pay with access to earned pay on demand.
Competitive pay with generous annual increases of up to 7%.
Health, dental, vision, and life insurance.
Short- and long-term disability coverage.
Paid holidays upon hire.
Paid time off after 90 days.
Staff discount on merchandise.
Virtual and in-person career development opportunities at all levels.
Paid community volunteer opportunities.
Tuition reimbursement.
401(k) retirement plan with immediate participation and company match eligibility after one year; Berkshire Stock is available as an investment option.