Retail Sales

LKQ•Savannah, GA

About The Position

The Retail Sales employee provides a superior customer service experience to walk-in and phone customers. The role includes greeting customers, supporting their shopping and checkout experience, maintaining transaction records and cash accuracy, monitoring inventory and showroom appearance, and coordinating warehouse orders so customers receive them promptly. The position does not supervise employees. Periodic travel, potentially including overnight stays, may be required depending on position requirements. The work environment may include extreme temperatures, extreme lighting, and high noise levels, and the role can involve extended periods of physical activity.

Requirements

  • At least 1 year of experience.
  • Strong customer service background.
  • Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret graphs.
  • Frequent use of Outlook, Word, Excel, graphics, and related tools; ability to create and maintain functions in Word documents, Excel spreadsheets, databases, and PowerPoint presentations to support business objectives.
  • Regularly use moderately complex oral and written skills; may train others, interact with others, and present to department or middle management.
  • Ability to handle multiple tasks or projects simultaneously with moderate complexity.
  • Ability to stand, walk, push, pull, squat, bend, reach, climb stairs, balance, stoop, kneel, or crouch for extended periods.
  • Ability to lift up to 75 pounds.

Nice To Haves

  • High school diploma or GED.
  • Prior automotive experience and knowledge of automotive parts.
  • Two to three years of prior customer service relations experience.

Responsibilities

  • Personally greet every customer entering the store and maintain friendly contact throughout the shopping experience.
  • Use suggestive selling techniques at checkout when appropriate and assist with problem-solving.
  • Maintain orderly files, clean transaction records, and an accurate cash drawer.
  • Observe inventory changes to help ensure minimum stock levels and an appropriate showroom appearance.
  • Coordinate orders from the warehouse to ensure customers’ orders are ready in a timely fashion.
  • Assume other duties as assigned.

Benefits

  • Health, dental, and vision insurance
  • Paid time off
  • Paid parental leave
  • Fertility coverage
  • 401(k) with company match
  • Company-paid life insurance and long-term disability
  • Short-term disability
  • Employee assistance program
  • Tuition reimbursement
  • Employee discounts
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