Retail Sales Technician (Electronic Repair)

Asurion • Maple Shade, NJ

4d

About The Position

The Retail Sales Technician at uBreakiFix provides customer service and sales support in a retail store while learning to diagnose, troubleshoot, and repair electronic devices. The role combines personalized customer interactions with sales goals and hands-on technology repair tasks. Paid training is provided, and employees may support nearby stores or the surrounding market based on business needs.

Requirements

• At least 1 year of experience in customer service or retail sales.
• Ability to connect with customers and help them feel heard, valued, and cared for.
• Flexibility to work retail store hours.
• Ability to multitask.

Nice To Haves

• Basic knowledge of electronic devices.

Responsibilities

• Welcome customers and provide personalized, human-centric service at the uBreakiFix store.
• Use communication skills and the Serve, Solve, Sell™ technique to improve the customer experience.
• Upsell Asurion products and services while working toward achievable sales goals.
• Learn and assist with diagnostics, troubleshooting, and repairs of customer electronic devices.
• Work as a team member to support the changing needs of the retail store and surrounding market.
• Multitask across retail, technology repair, and sales activities.

Benefits

• Comprehensive benefits package including health insurance, retirement plans, and employee discounts.
• Paid training.
• Resources, training, and opportunities to support career development and personal and professional goals.
• Unlimited sales incentives; employees reportedly earn an average of $531 per month in additional incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed