Seasonal Retail Sales Support Specialist - Tailored Clothing - Peerless, Hugo & Brooks, Boca Raton Town Center - Full Time
About The Position
The Vendor Paid Merchandise Selling Support Colleague assists customers with product selection, executes merchandise standards, and maintains selling-floor presentations for the brand or vendor they represent. As a product expert for the funding vendor, the colleague supports customer-readiness standards by delivering a memorable customer experience and maintaining a neat, clean, and organized shopping environment. The role is seasonal and full-time at Macy’s Boca Raton Town Center, supporting Tailored Clothing brands Peerless, Hugo, and Brooks. Full-time colleagues are typically scheduled to work 30 or more hours per week, with hours depending on business needs and colleague availability. The role requires flexible availability for retail hours, which may include days, evenings, weekends, and holidays. Physical duties include standing, moving, lifting, reaching, stooping, kneeling, crouching, and climbing ladders, as well as frequent computer and technology use.
Requirements
- No specific educational accomplishments are necessary.
- Exceptional customer service skills.
- Strong merchandising skills.
- Ability to communicate and present information effectively to customers, peers, and all levels of management.
- Basic math skills, including addition, subtraction, multiplication, and division.
- Ability to use a calculator.
- Ability to work independently with minimal supervision.
- Ability to multitask in a fast-paced environment.
- Ability to collaborate as a team member.
- Energetic and positive attitude, with strong communication and interpersonal skills.
- Vision and creativity.
- Flexible scheduling and availability to work retail hours, potentially including days, evenings, weekends, and holidays.
- Ability to lift at least 30 pounds and perform the listed physical tasks, including standing for at least two consecutive hours, reaching, stooping, kneeling, crouching, and climbing ladders.
- Ability to use computers and other technology frequently to perform job functions.
Responsibilities
- Make the customer the top priority.
- Use product knowledge to increase sales by educating and assisting customers in making the best choice.
- Help maintain and recover the selling floor, ensuring all sizes, colors, and styles are available.
- Maintain appropriate selling-floor presentation by promoting events and merchandise assortments.
- Keep fitting rooms customer-ready by promptly clearing brand-specific merchandise and returning it to the appropriate selling-floor area.
- Provide a friendly and helpful customer experience.
- Drive and exceed department goals by executing Macy’s initiatives to drive business.
- Communicate with vendors, Customer Experience Managers, Omni Operations Managers, and Style Merchandise Managers to support sales and event promotions.
- Follow all safety and security policies and procedures.
- Complete other customer-facing tasks as needed.
- Maintain regular, dependable attendance and punctuality.
- Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off.
- Eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups.
- Volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal and financial advice.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
