Seasonal Retail Sales Support Specialist - Tailored Clothing - Peerless, Hugo & Brooks, Roosevelt Field - Full Time
About The Position
The Vendor Paid Merchandise Selling Support Colleague assists customers with product selection, supports merchandise standards, and maintains selling-floor presentations for the vendor or brand they represent. As a product expert for that vendor, the colleague helps create a memorable customer experience and keeps the shopping environment neat, clean, organized, and ready for customers. The role supports the Tailored Clothing departments for Peerless, Hugo & Brooks at Roosevelt Field. The position requires customer service, merchandising, product knowledge, communication, teamwork, and the ability to work independently in a fast-paced retail environment. Work schedules may include retail hours such as daytime, evenings, weekends, and holidays, depending on business needs and colleague availability. The posting identifies the position as seasonal and full time.
Requirements
- No specific educational accomplishments are necessary.
- Exceptional customer service skills.
- Strong merchandising skills.
- Ability to communicate and present information effectively to customers, peers, and all levels of management.
- Ability to perform basic math, including addition, subtraction, multiplication, and division.
- Ability to use a calculator.
- Ability to work independently with minimal supervision.
- Ability to multitask in a fast-paced environment.
- Ability to collaborate as a team member.
- Energetic and positive attitude, with strong communication and interpersonal skills.
- Vision and creativity.
- Flexible scheduling and availability to work retail hours, which may include days, evenings, weekends, and holidays.
- Ability to lift at least 30 pounds, stand for at least two consecutive hours, and perform physical tasks including moving, reaching, stooping, kneeling, crouching, and climbing ladders.
- Ability to perform close-vision and color-vision tasks, including reaching above eye level.
- Ability to frequently use computers and other technology needed for job functions.
Responsibilities
- Make the customer the top priority.
- Use product knowledge to increase sales by educating and assisting customers with product choices.
- Help maintain and recover the selling floor, ensuring sizes, colors, and styles are available.
- Promote events and merchandise assortments and maintain appropriate selling-floor presentation.
- Keep fitting rooms customer-ready by promptly clearing brand-specific merchandise and returning it to the appropriate selling-floor area.
- Provide a friendly and helpful customer experience.
- Drive and exceed department goals by executing Macy’s initiatives to support the business.
- Communicate with vendors, Customer Experience Managers, Omni Operations Managers, and Style Merchandise Managers to support sales and event promotions.
- Follow safety and security policies and procedures.
- Complete other customer-facing tasks as needed.
- Maintain dependable attendance and punctuality.
- Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
