Retail Sales Specialist - Part-Time

Charter Communications•Las Vegas, NV
•Onsite

About The Position

As a part-time Retail Sales Specialist at Spectrum, you will represent the company in its retail stores, promoting and selling products and services to new and existing customers. The role focuses on improving the customer experience while meeting sales, service, and operational goals, and contributing to a culture of exceptional customer care. Pay is $18.00 per hour base, with the potential to earn $22.50 per hour through commission and incentives. The role also offers free and discounted internet, TV, and mobile services.

Requirements

  • High school diploma or equivalent.
  • Proficiency in cash handling and accurate payment transactions.
  • Comfort with personal technology, including mobile devices and video platforms, and proficiency with computer applications.
  • Basic math skills.
  • Ability to read, write, speak, and understand English.
  • Ability to prioritize, organize, manage multiple tasks, and handle change effectively.
  • Familiarity with goal- and incentive-based work environments.
  • Ability to perform well in a fast-paced team environment.
  • Effective communication with employees and customers in person, by phone, and in writing.
  • Strong interpersonal skills for building partnerships across the organization.
  • Self-motivation, a competitive spirit, and a desire to exceed sales goals.
  • Positive and professional demeanor, attention to detail, and problem-solving skills.
  • Flexible schedule and regular attendance.
  • Ability to lift up to 35 pounds and stand for prolonged periods.
  • Ability to adhere to Spectrum's dress code.

Nice To Haves

  • Knowledge of the latest technology and devices.
  • 1–5 years of sales or customer service experience.
  • 1–3 years of telecommunications or wireless experience.

Responsibilities

  • Enhance the customer experience while meeting sales, service, and operational goals.
  • Identify sales opportunities and create positive customer experiences through product support and education.
  • Build customer relationships through effective listening, overcoming objections, and communicating the value of Spectrum products.
  • Maintain knowledge of Spectrum products, pricing, promotions, and visual standards while minimizing product losses.
  • Help maintain a welcoming store atmosphere and clean retail experience.
  • Communicate effectively, adhere to policies, resolve issues, and participate in training programs.

Benefits

  • Free and discounted internet, TV, and mobile services.
  • Commission and incentives, with potential total pay of $22.50 per hour.
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