Retail Sales Specialist - Part-Time

Charter Communications•Biddeford, ME

7h•Onsite

About The Position

As a part-time Retail Sales Specialist at Spectrum, you will represent the company in its stores and promote and sell its products and services to new and existing customers. The role focuses on improving customer experience and providing exceptional customer care while meeting sales, service, and operational goals. Compensation is $20.00 per hour in base pay, with the potential to earn $25.85 per hour through commission and incentives. The position also offers free and discounted internet, TV, and mobile services and the opportunity to build a long-term career with the company. The job requires a flexible schedule and regular attendance. Work takes place in a moderately noisy retail environment and involves prolonged standing, lifting up to 35 pounds, and following Spectrum's dress code.

Requirements

High school diploma or equivalent.
Proficiency in cash handling and accurate payment transactions.
Comfort using personal technology, including mobile devices and video platforms, and proficiency with computer applications.
Basic math skills.
Ability to read, write, speak, and understand English.
Ability to prioritize, organize, manage multiple tasks, and handle change effectively.
Familiarity with goal- and incentive-based work environments.
Ability to perform well in a fast-paced team environment.
Effective communication with employees and customers in person, by phone, and in writing.
Strong interpersonal skills for building partnerships across the organization.
Self-motivation, a competitive spirit, and a desire to exceed sales goals.
Positive and professional demeanor, attention to detail, and problem-solving skills.
Ability to work a flexible schedule and maintain regular attendance.
Ability to lift up to 35 pounds and stand for prolonged periods.
Ability to adhere to Spectrum's dress code.

Nice To Haves

Knowledge of the latest technology and devices.
1–5 years of sales or customer service experience.
1–3 years of telecommunications or wireless experience.

Responsibilities

Enhance the customer experience while meeting sales, service, and operational goals.
Identify sales opportunities and create positive customer experiences through product support and education.
Build positive customer relationships, listen effectively, overcome objections, and communicate the value of Spectrum products.
Maintain knowledge of products, pricing, promotions, and visual standards while minimizing product losses.
Help maintain a welcoming store atmosphere and clean retail experience.
Communicate effectively, follow company policies, and resolve issues.
Participate in training programs.