Retail Sales Specialist

Charter Communications•Biddeford, ME

1d•Onsite

About The Position

As a Retail Sales Specialist at Spectrum, you represent the company in its stores, promoting and selling products and services to new and existing customers. You help improve the customer experience and support a culture of exceptional customer care while meeting sales, service, and operational goals. The role offers a base pay of $20.00 per hour, with potential earnings of $24.50 per hour through commissions and incentives, as well as free and discounted internet, TV, and mobile services. The position requires a flexible schedule, regular attendance, lifting up to 35 pounds, and prolonged standing. Work takes place in a moderately noisy retail environment and requires adherence to Spectrum's dress code.

Requirements

High school diploma or equivalent.
Proficiency in cash handling and accurate payment transactions.
Comfort using personal technology, including mobile devices and video platforms, and proficiency with computer applications.
Basic math skills.
Ability to read, write, speak, and understand English.
Ability to prioritize, organize, manage multiple tasks, and handle change effectively.
Familiarity with goal- and incentive-based work environments.
Ability to perform well in a fast-paced team environment.
Effective communication with employees and customers in person, by phone, and in writing.
Interpersonal skills for building partnerships across the organization.
Self-motivation, a competitive spirit, and desire to exceed sales goals.
Positive and professional demeanor, attention to detail, and problem-solving skills.
Ability to lift up to 35 pounds and stand for prolonged periods.
Ability to work a flexible schedule and maintain regular attendance.

Nice To Haves

Knowledge of the latest technology and devices.
1–5 years of sales or customer service experience.
1–3 years of telecommunications or wireless experience.

Responsibilities

Enhance the customer experience while meeting sales, service, and operational goals.
Identify sales opportunities and create customer experiences through product support and education.
Build positive customer relationships through effective listening, overcoming objections, and communicating the value of products.
Maintain knowledge of Spectrum products, pricing, promotions, and visual standards while minimizing product losses.
Help maintain a welcoming store atmosphere and clean retail experience.
Communicate effectively, follow policies, resolve issues, and participate in training programs.