JM Wireless –CA Alameda St - FT - RSR - Metro by T-Mobile
About The Position
The Retail Sales Representative helps customers find wireless devices, plans, and accessories while contributing to store sales and customer satisfaction. The role involves demonstrating products, recommending solutions, supporting customers with device setup and troubleshooting, and keeping current with products, promotions, and wireless industry trends. Representatives work with the store team to maintain a positive, organized shopping environment and follow company policies for secure and private transactions. Compensation is described as average hourly pay plus commission totaling $15–$30 per hour, with uncapped commission potential. Individual commissions are paid twice a month. The employer offers ongoing training and career advancement opportunities.
Requirements
- Excellent communication skills and a friendly, positive attitude.
- Goal-oriented and driven to surpass sales goals.
- Organized, detail-focused, and able to work as part of a team.
- Flexible availability, including weekends and holidays.
- Eagerness to develop skills and stay current with technology trends.
Nice To Haves
- Previous wireless or retail experience.
- Knowledge of wireless devices, plans, and accessories.
Responsibilities
- Greet customers and discover their wireless needs.
- Demonstrate devices, plans, and accessories.
- Promote upgrades, activations, and accessories to achieve sales targets.
- Help customers set up devices and troubleshoot issues.
- Stay informed about industry trends, promotions, and new products.
- Provide customer service, answer questions, and build customer loyalty.
- Keep the store organized and visually appealing.
- Support inventory management and maintain stock displays.
- Follow company policies to ensure secure and private transactions.
- Participate in ongoing training on technology and sales techniques.
- Collaborate with the team to create a positive shopping environment.
Benefits
- Competitive base salary with uncapped commission potential.
- Medical insurance for full-time employees.
- Dental insurance for full-time employees.
- Vision insurance for full-time employees.
- Life insurance for full-time employees.
- 401(k) with employer match for full-time employees.
- Supplemental insurance available.
- Career advancement opportunities.
- Ongoing training and professional development.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
