About The Position

The Retail Sales Representative helps customers find wireless devices, plans, and accessories that meet their needs. The role involves demonstrating products, supporting sales of upgrades and activations, helping customers set up devices and troubleshoot issues, and providing friendly customer service. Representatives also keep the store organized and visually appealing, assist with inventory and displays, follow policies for secure and private transactions, participate in ongoing training, and collaborate with teammates to create a positive shopping environment. Individual commissions are paid twice a month. Average hourly compensation including commission is stated as $15–$30, with uncapped growth potential.

Requirements

  • Excellent communication skills and a friendly, positive attitude.
  • Goal-oriented and driven to surpass sales goals.
  • Organized, detail-focused, and a team player.
  • Flexible with hours, including weekends and holidays.
  • Eager to develop skills and stay current with technology trends.

Nice To Haves

  • Previous wireless or retail experience.
  • Knowledge of wireless devices, plans, and accessories.

Responsibilities

  • Greet customers and discover their wireless needs.
  • Demonstrate devices, plans, and accessories.
  • Promote upgrades, activations, and accessories to meet sales targets.
  • Help customers set up devices, troubleshoot issues, and have a smooth experience.
  • Stay informed about industry trends, promotions, and new products.
  • Provide customer service, answer questions, and build customer loyalty.
  • Keep the store organized and visually appealing.
  • Support inventory management and maintain stock displays.
  • Follow company policies for secure and private transactions.
  • Attend ongoing training on technology and sales techniques.
  • Collaborate with the team to create a positive shopping environment.

Benefits

  • Competitive base salary with uncapped commission potential.
  • Medical, dental, vision, and life insurance and a 401(k) with match for full-time employees.
  • Supplemental insurance available.
  • Career advancement opportunities within a growing company.
  • Ongoing training and professional development.
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