JM Wireless - CA East Palo Alto -FT-RSR-Metro by T-Mobile
About The Position
The Retail Sales Representative is the energetic, friendly face of the store, helping customers stay connected by presenting wireless devices, plans, and accessories and recommending solutions to fit their needs. The role supports sales through upgrades, activations, and accessory sales while providing device setup and troubleshooting assistance and delivering excellent customer service. The representative keeps informed about industry trends, promotions, and products; maintains an organized, appealing store and supports inventory and displays; follows company policies for secure, private transactions; participates in ongoing training; and collaborates with the team to create a positive shopping environment. Individual commissions are paid twice a month. Average hourly pay plus commission is listed as $15–$30 per hour, with uncapped growth potential.
Requirements
- Excellent communication skills and a friendly, positive attitude.
- Goal-oriented and motivated to surpass sales goals.
- Organized, detail-focused, and a team player.
- Flexible to work hours that include weekends and holidays.
- Eager to develop skills and stay current with technology trends.
Nice To Haves
- Previous wireless or retail experience.
- Knowledge of wireless devices, plans, and accessories.
Responsibilities
- Greet customers and discover their wireless needs.
- Demonstrate devices, plans, and accessories.
- Promote upgrades, activations, and accessories to meet sales targets.
- Help customers set up devices, troubleshoot issues, and have a smooth experience.
- Stay current on industry trends, promotions, and new products.
- Provide customer service, answer questions, and build customer loyalty.
- Keep the store organized and visually appealing.
- Support inventory management and maintain stock displays.
- Follow company policies to ensure secure and private transactions.
- Participate in ongoing training on technology and sales techniques.
- Collaborate with the team to create a positive shopping environment.
Benefits
- Competitive base salary with uncapped commission potential.
- Individual commissions paid twice a month.
- Medical, dental, vision, and life insurance, and 401(k) with match for full-time employees.
- Supplemental insurance available.
- Career advancement opportunities within a growing company.
- Ongoing training and professional development.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
