Retail Sales Representative, Chicago
About The Position
The Retail Sales Representative is an entry-level position in Ferrara’s Sales organization, responsible for retail execution and sales plans within an assigned territory of high-volume grocers and mass merchandise customers. The role works independently, without direct supervision, and leads store-level relationships. It is responsible for territory sales growth, distribution of Ferrara and Ferrero products, in-store displays, and shelf integrity. The representative audits product distribution and availability, sells company priorities and promotional programs to key decision makers, secures displays, places point-of-sale materials and coupons, and replenishes shelves and displays. The role reviews territory KPIs and reports, identifies sales opportunities, communicates business updates, maintains relationships with store decision makers, and completes administrative reporting as needed. The role is remote, with an average of seven hours of in-store time per day and workday overlap with core hours of 6:00 a.m. to 4:00 p.m., Monday through Friday, unless business needs require otherwise.
Requirements
- Bachelor of Science or Bachelor of Arts degree required.
- Valid driver's license.
- Ability to drive a personal vehicle to make multiple sales calls daily.
- Ability to work remotely and independently without direct supervision.
- Ability to meet an average of seven hours of in-store time per day.
- Ability to walk for a minimum of seven hours per day.
- Ability to lift up to 40 pounds regularly.
- Ability to sit, stand, or drive for long periods and frequently bend, kneel, and stoop.
- High-level ability to manage multiple priorities under tight deadlines.
- Organized and detail-oriented, with excellent written and oral communication skills.
- Comfort communicating with personnel at all levels of management.
- Self-directed, independent, and motivated, with excellent time management and prioritization skills.
- Analytical skills to identify and communicate store and territory data.
- Strong interpersonal skills and ability to influence others.
- Ability to embrace change and new ways of working.
- Ability to recognize obstacles and involve others to take action.
- Ability to analyze financial, inventory, retail conditions, and other data to adapt selling approaches.
- Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, Access, and Outlook, and ability to use a tablet and other wireless technology.
- Workday must overlap core hours of 6:00 a.m. to 4:00 p.m. Monday through Friday unless required otherwise by business needs.
Nice To Haves
- One to two years of successful retail and/or consumer goods experience.
- Industry or retail knowledge.
- Ability to travel overnight if required.
- Occasional ability to climb ladders and use equipment such as crushing balers, handheld pallet jacks, and L-carts.
Responsibilities
- Audit key Ferrara and Ferrero SKUs at front registers and in the center store to ensure on-shelf availability and close distribution gaps.
- Use fact-based selling tools and technology to sell company priorities and incremental displays to key decision makers.
- Leverage promotions, displays, and national marketing events to increase point-of-sale results.
- Influence store decision makers to order additional products and secure secondary displays.
- Place point-of-sale materials and Instant Redeemable Coupons as needed.
- Correct out-of-stocks using top-stock or back-stock inventory and transport products from back rooms to shelves and displays.
- Review territory KPIs, trends, and opportunities; develop and execute solutions to address gaps.
- Provide business updates to key decision makers and use data to identify upselling and incremental display opportunities.
- Review Tableau reports, monitor results, and act on opportunities in the territory.
- Build and maintain business relationships with Walmart store key decision makers.
- Participate in weekly peer calls, conference calls, trainings, and sales meetings, sharing best practices and insights.
- Manage assigned stores to meet required visit frequencies and coverage KPIs.
- Complete accurate, timely reports, recaps, and expense reports when necessary.
- Report item discrepancies, store issues, competitor activity, and category information to the District Sales Manager.
- Demonstrate the company’s core values of empowerment, collaboration, agility, integrity, and empathy, and perform other duties as assigned.
Benefits
- Comprehensive benefits supporting health and financial wellness.
- Paid time off (PTO).
- Eligible employees may receive an annual bonus based on company performance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
