About The Position

The Retail Sales Representative serves as a friendly, energetic customer-facing representative in a wireless retail store. The role involves showcasing devices, plans, and accessories; helping customers identify wireless solutions; and contributing to sales and store success. Representatives also assist with device setup and troubleshooting, provide customer service, maintain store presentation and inventory displays, follow secure transaction policies, and participate in ongoing training. The position offers average hourly and commission compensation of $15–$30 per hour, with individual commissions paid twice a month and uncapped commission potential.

Requirements

  • Excellent communication skills and a friendly, positive attitude.
  • Goal-oriented and driven to surpass sales goals.
  • Organized, detail-focused, and able to work as part of a team.
  • Flexible with hours, including weekends and holidays.
  • Eager to develop skills and stay current with technology trends.
  • Ability to stand for long periods.
  • Ability to lift objects weighing up to 40 pounds.

Nice To Haves

  • Previous wireless or retail experience.
  • Knowledge of wireless devices, plans, and accessories.
  • Bilingual English/Spanish skills; bilingual candidates are strongly preferred.

Responsibilities

  • Greet customers and identify their wireless needs.
  • Demonstrate devices, plans, and accessories.
  • Promote upgrades, activations, and accessories to meet sales targets.
  • Help customers set up devices, troubleshoot issues, and have a smooth experience.
  • Stay informed about industry trends, promotions, and new products.
  • Provide customer service, answer questions, and build customer loyalty.
  • Keep the store organized and visually appealing.
  • Support inventory management and maintain stock displays.
  • Follow company policies for secure and private transactions.
  • Participate in ongoing training on technology and sales techniques.
  • Collaborate with the team to create a positive shopping environment.

Benefits

  • Competitive base salary with uncapped commission potential.
  • Individual commissions paid twice a month.
  • Medical, dental, vision, and life insurance for full-time employees.
  • 401(k) with employer match for full-time employees.
  • Supplemental insurance available.
  • Career advancement opportunities within a growing company.
  • Ongoing training and professional development.
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