About The Position

The Retail Sales Representative helps customers find wireless devices, plans, and accessories that meet their needs. The role involves demonstrating products, supporting sales of upgrades and activations, assisting with device setup and troubleshooting, and providing excellent customer service. Representatives help maintain an organized and appealing store, support inventory and displays, follow company policies for secure and private transactions, participate in ongoing training, and collaborate with teammates to create a positive shopping environment. Compensation includes an average hourly rate plus commission, with individual commissions paid twice monthly.

Requirements

  • Excellent communication skills and a friendly, positive attitude.
  • Goal-oriented and driven to surpass sales goals.
  • Organized, detail-focused, and able to work as part of a team.
  • Flexible to work hours that include weekends and holidays.
  • Eager to develop skills and stay current on technology trends.
  • Ability to stand for long periods.
  • Ability to lift objects weighing up to 40 pounds.

Nice To Haves

  • Previous wireless or retail experience.
  • Knowledge of wireless devices, plans, and accessories.
  • Ability to communicate effectively in both English and Spanish.

Responsibilities

  • Greet customers and identify their wireless needs.
  • Demonstrate devices, plans, and accessories.
  • Promote upgrades, activations, and accessories to meet sales targets.
  • Help customers set up devices and troubleshoot issues.
  • Keep current on industry trends, promotions, and new products.
  • Provide customer service, answer questions, resolve issues, and build customer loyalty.
  • Keep the store organized and visually appealing.
  • Support inventory management and maintain stock displays.
  • Follow company policies to ensure secure and private transactions.
  • Participate in ongoing training on technology and sales techniques.
  • Collaborate with the team to create a positive shopping environment.

Benefits

  • Competitive base salary with uncapped commission potential.
  • Medical, dental, vision, and life insurance, plus a 401(k) with matching for full-time employees.
  • Supplemental insurance available.
  • Career advancement opportunities within a growing company.
  • Ongoing training and professional development.
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