TCC - MO Sedalia - PT - Retail Sales Representative

JM Wireless • Sedalia, MO

1d

About The Position

The Retail Sales Representative works in a fast-paced, high-energy retail environment and serves as a connection between customers and the T-Mobile brand. The role involves providing customer service, building lasting relationships with customers and colleagues, knowing wireless devices and pricing plans, and achieving assigned performance metrics. Compensation includes base pay and commission, with potential earnings of up to $20+ per hour all in.

The position supports store operations, sales goals, customer account needs, and compliance with company policies and retail standards. It is a part-time role with T-Mobile Premium Retailer TCC Wireless.

Requirements

• High school diploma or GED.
• At least 6 months of experience in retail and/or sales with a strong customer focus.
• Legally authorized to work in the United States.
• Ability to work nights, weekends, and holidays in a retail environment.
• Professional, energetic, honest, patient, and empathetic demeanor.
• Ability to solve problems, analyze results, plan for the future, and make sound decisions.
• Excellent written, verbal, and interpersonal communication skills.
• Reliable transportation.
• Ability to stand for long periods on the sales floor.
• Ability to move and/or lift up to 25 pounds.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

• Provide customer service by greeting customers, answering phones, and assessing customer needs.
• Drive monthly revenue goals by acquiring new customer accounts, maximizing existing accounts, identifying revenue opportunities, and meeting quality metrics.
• Build relationships with TCC Wireless employees and customers across all business channels.
• Work with store management to open, close, and operate the retail facility, including cash handling, inventory counts, and deposits in accordance with operations control standards.
• Ensure compliance with company policies and procedures.
• Maintain the store, back room, restrooms, and individual work area according to retail store standards.
• Explore customer needs and provide support with service activations and changes, bill payments, equipment replacement, accessory sales, price plan changes, and upgrades.
• Achieve assigned performance metrics.

Benefits

• Medical, dental, and vision coverage.
• 401(k) match.
• Phone service discounts.
• Development and growth opportunities.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED