TCC - TX Athens - PT - Retail Sales Representative

JM Wireless • Athens, TX

5d

About The Position

The Retail Sales Representative works in a fast-paced, high-energy retail environment and connects customers with the T-Mobile brand. The role focuses on customer service, wireless products and plans, building lasting relationships, and achieving assigned performance metrics. Compensation includes base pay and commission, with the posting advertising potential earnings of up to $20+ per hour all in.

The position supports the operation of the retail facility, including opening and closing, cash handling, inventory counts, and deposits. The representative also helps maintain store standards and comply with company policies and procedures.

Requirements

• High school diploma or GED.
• At least 6 months of experience in retail and/or sales with a strong customer focus.
• Legally authorized to work in the United States.
• Ability to work nights, weekends, and holidays in a retail environment.
• Professional, energetic, honest, patient, and empathetic demeanor.
• Ability to problem-solve, analyze results, plan for the future, and make good decisions.
• Excellent written, verbal, and interpersonal communication skills.
• Reliable transportation.
• Ability to stand for long periods on the sales floor.
• Ability to move and/or lift up to 25 pounds.

Responsibilities

• Provide customer service by greeting customers, answering phones, and assessing customer needs.
• Drive monthly revenue goals by acquiring new customer accounts, maximizing existing accounts, identifying revenue opportunities, and meeting quality metrics.
• Build relationships with TCC Wireless employees and customers across business channels.
• Work with store management to open, close, and operate the retail facility, including cash handling, inventory counts, and deposits.
• Comply with company policies and procedures.
• Maintain the store, back room, restrooms, and individual work area according to retail standards.
• Explore customer needs and support service activations, service changes, bill payments, equipment replacement, accessory sales, price plan changes, and upgrades.
• Achieve assigned performance metrics.

Benefits

• Medical, dental, and vision benefits.
• 401(k) match.
• Phone service discounts.
• Development and growth opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED