Seasonal Retail Sales and Recovery Associate, Alderwood

Macy's•Lynnwood, WA
•$17 - $21•Onsite

About The Position

As a Retail Sales & Recovery Colleague, you create a welcoming shopping experience through genuine hospitality and attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. Your friendly, approachable attitude helps foster a warm environment and supports the team in achieving sales goals through consistent, high-quality service. The role includes preparing the sales floor for customers, staying informed about goals, new arrivals, top sellers, and promotions, and engaging customers with a warm welcome and personal conversations. Throughout the day, you maintain a shoppable space by recovering the sales floor and fitting rooms, updating signs and pricing, and supporting merchandise moves. You share Loyalty program benefits, help customers complete their visit, and collaborate with colleagues to deliver individual and store results. The position requires talking, lifting, moving, standing, reaching, and using computers and other technology, including handheld equipment and a cash register. Seasonal employment is indicated by the job title. Hours depend on business needs and colleague availability; the posting describes full-time colleagues as typically working 30 or more hours per week and part-time colleagues as typically working 12–24 hours per week, but does not specify the schedule for this position.

Requirements

  • Communicate effectively with customers, co-workers, and supervisors.
  • Read and understand employment policies and safety rules and procedures in English.
  • Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
  • Be comfortable handling electronic devices.
  • Be able to stand for at least two consecutive hours and lift at least 25 pounds.
  • Be able to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Have close vision, color vision, depth perception, and focus adjustment.
  • Be able to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Create a welcoming shopping experience through genuine hospitality and attentive customer service.
  • Keep the store clean, organized, and visually engaging by maintaining merchandise displays and tidying fitting rooms.
  • Prepare and maintain a clean, organized, customer-ready sales floor.
  • Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
  • Welcome customers and create friendly, personal conversations.
  • Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
  • Share Loyalty program benefits, ensure customers have what they need, and thank them for their visit.
  • Collaborate with colleagues and contribute to sales goals and individual and store results.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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