Retail Sales or Stock - The Highlands of Flower Mound Rack

Nordstrom•Flower Mound, TX

1d•$16 - $17•Onsite

About The Position

Nordstrom Rack team members work in a fast-paced, high-energy environment, moving and collaborating with teammates to create a welcoming and inclusive atmosphere for customers. They help ensure a quick and easy customer experience and keep the store clean and clutter-free. Team members may occasionally work in different areas of the store to maintain the cleanliness of the sales floor and stockrooms and help customers find merchandise. Roles are available in Sales, Customer Service, Stock, and Fulfillment; applicants can discuss their preferred role during the interview process. Sales and Customer Service work includes keeping the sales floor runway-ready through re-merchandising and straightening; assisting customers with transactions across in-store, online, and mobile platforms; supporting fitting rooms; sorting and returning clothing to the floor; organizing stockrooms; checking in and ticketing merchandise; using store technologies; following operational, merchandise, and asset protection standards; and promoting Nordstrom Rewards. Stock Support and Fulfillment work includes receiving and processing freight and merchandise, fulfilling and shipping customer orders to quality standards, using inventory management systems to process and research shipments, maintaining clean and organized sales floors and stockrooms, and providing general store support such as setting up events, organizing backrooms, markdowns, and relocating fixtures. The role requires continuous movement for 6–8 hours per shift and frequent handling of merchandise. Pay is $16.20–$16.85 per hour, depending on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses. Benefits include medical, vision, dental, retirement, paid time away, life insurance, disability coverage, merchandise discounts, and EAP resources; eligibility requirements may apply.

Requirements

Clear, effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills and attention to detail.
Ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting them above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Keep the sales floor runway-ready through re-merchandising and straightening.
Assist customers with cashiering and transactions across in-store, online, and mobile platforms, including operating a point-of-sale system and bagging items.
Support fitting room operations by greeting and assisting customers and sorting and returning clothing to the floor.
Sort and return clothing to the sales floor to maintain a clean, clutter-free customer experience.
Keep stockrooms organized and ensure merchandise is checked in and accurately ticketed.
Demonstrate expertise in technologies used in the store environment.
Adhere to operational, merchandise, and asset protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver new arrivals to selling departments.
Fulfill customer orders in a timely manner while meeting quality standards.
Prepare and ship customer orders according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments according to inventory control processes.
Maintain clean and organized selling floors and stockrooms.
Provide general store support, including setting up special events, organizing the backroom, processing markdowns, and relocating store fixtures.
Handle merchandise and assist customers while performing frequent bending, twisting, squatting, flexing, and reaching.
For Stock and Fulfillment roles, frequently lift and carry items up to 25 pounds and occasionally up to 50 pounds.