JMM - CA Fruitridge & Stockton Blvd - FT - Retail Sales Manager

JM Wireless • Sacramento, CA

7d • $19 - $21

About The Position

The Retail Sales Manager leads a wireless retail team, shapes the customer experience, and drives store sales and performance. The role combines team recruitment and development, customer engagement, sales strategy, and oversight of daily store operations. It is a full-time position requiring availability for 45 hours per week and a flexible schedule, including evenings, weekends, and holidays. The posting lists average hourly compensation, including commission, of $30–$62, with uncapped commission potential and commissions paid twice monthly.

Requirements

• One to two years of retail sales management experience; wireless industry experience preferred.
• Proven ability to meet or exceed sales goals.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.
• Reliable transportation.
• Strong leadership and team-building skills.
• Excellent interpersonal and communication abilities.
• Strategic thinking, analytical, and problem-solving skills.
• Deep understanding of wireless products, plans, and trends.
• Ability to adapt to changing priorities and a fast-paced environment.
• Ability to stand for long periods.
• Ability to lift objects weighing up to 40 pounds.
• Availability for a 45-hour full-time workweek.

Nice To Haves

• Wireless industry experience.
• Associate or bachelor's degree with coursework in business, accounting, marketing, or management, or a combination of education and experience providing the necessary skills and knowledge.
• Bilingual ability is highly recommended.

Responsibilities

• Recruit, hire, and train sales team members.
• Motivate, coach, and provide regular feedback to foster a high-performance culture.
• Conduct employee performance evaluations and guide team development.
• Manage staff scheduling and ensure adequate coverage during peak hours.
• Drive store sales and meet or exceed performance goals.
• Promote a customer-first approach to satisfaction and loyalty.
• Acquire and maintain customers.
• Enable team members to provide personalized solutions and close sales.
• Conduct weekly staff meetings and set sales goal expectations.
• Model and support upselling, cross-selling, and account activation strategies.
• Oversee day-to-day operations, including merchandising, inventory, and store appearance.
• Ensure company policies and operational procedures are followed.
• Manage cash handling and POS transactions accurately.
• Track and analyze store performance metrics to identify improvement areas.
• Execute visual merchandising standards to maximize sales and keep the store brand ready.

Benefits

• Competitive base salary with uncapped commission potential; commissions are paid twice monthly.
• Medical insurance for full-time employees.
• Dental insurance for full-time employees.
• Vision insurance for full-time employees.
• Life insurance for full-time employees.
• 401(k) with matching for full-time employees.
• Supplemental insurance available.
• Career advancement opportunities within a growing company.
• Ongoing training and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed