GC Retail Sales Manager Store 350

Guitar Center • Brookfield, WI

7h

About The Position

Guitar Center’s Retail Sales Manager helps create an inclusive, customer-first environment that supports the company’s mission to nurture lifelong musicians and enable people to experience the joy of creating music. The role manages sales and margin-generating activities, supports store sales and EBITDA targets, and ensures the sales floor is organized and staffed to provide a strong customer experience. The manager coaches and develops associates, supports hiring and onboarding, coordinates with store leadership and operations, and serves as acting manager when necessary. The role may include opening and closing the store and assisting with merchandising and promotional projects.

Requirements

• At least 3 years of relevant work experience in retail or a warehouse setting.
• Valid state driver's license and automotive insurance.
• Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Ability to work in a loud environment for 5–8 hours.
• Ability to work weekends, holidays, and evenings.
• Ability to lift up to 50 pounds.

Nice To Haves

• Associate degree.
• Understanding of retail systems and processes.

Responsibilities

• Achieve store sales, margin, and EBITDA targets.
• Create a great customer experience and address customer service issues.
• Ensure the sales floor is clean, organized, and ready for customers.
• Coach associates and provide ongoing feedback.
• Manage completion and timeliness of Guitar Center University activities, including annual performance reviews.
• Assist the Operations team with large merchandising projects and execute in-store promotions.
• Participate in interviewing candidates for store positions.
• Onboard and train newly hired sales associates.
• Communicate and collaborate with the Store Manager and Operations Manager.
• Schedule the sales floor to maintain appropriate staffing levels.
• Act as manager in charge when necessary.
• Open and close the store.
• Perform additional duties as assigned.

Benefits

• Gig leave for employee-musicians to take time off to perform and return to their job after a tour.
• Medical, dental, and vision benefits.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed