GC Retail Seasonal Support Store 350

Guitar Center•Brookfield, WI

7h•Onsite

About The Position

Guitar Center’s Seasonal Support serves as the face of the store, greeting customers, identifying their needs, recommending suitable products, and working to close sales. The role supports Guitar Center’s mission of helping musicians and non-musicians experience the joy of creating music, while contributing to an inclusive, customer-first environment. The successful candidate provides a strong customer experience, communicates respectfully with diverse people, takes initiative, and develops product, sales, store-operations, and leadership knowledge. The role includes learning through onboarding, certification, and continuing education, and working toward a base understanding of products and sales techniques through Guitar Center’s certification program.

Requirements

Willingness to work nights, weekends, and holidays.
Strong orientation toward providing excellent customer service.
High attention to detail.

Nice To Haves

Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

Reach sales targets on services.
Demonstrate product and service knowledge to customers.
Assist customers and guide them through the sales process.
Continue learning through onboarding, certification, and continuing education.
Assist with tasks to ensure the store is ready to conduct business and serve customers.
Monitor inventory levels and replenish displays as needed.
Build customer relationships to fulfill future service needs.
Perform additional duties as assigned.

Benefits

Gig leave for employee-musicians to take time off to perform and return to their job after a tour.
Medical insurance.
Dental insurance.
Vision insurance.
401(k) with company match.
Mental health support.
Paid sick time.
Paid holiday time.
Paid vacation time.
Employee discount program.
Tuition reimbursement options.