JMM - CA Stockton Blvd - FT - Retail Sales Manager

TCC Wireless LLC•Sacramento, CA
•$19 - $21

About The Position

The Retail Sales Manager leads a wireless retail team, shapes the customer experience, and drives store sales and performance. The position combines team leadership and development, customer engagement, and oversight of daily store operations. Average hourly and commission total compensation is stated as $30–$62 per hour, with limitless growth potential. Individual commissions are paid twice a month.

Requirements

  • Any combination of education and experience that provides the necessary skills and knowledge is acceptable.
  • Availability to work a flexible schedule, including evenings, weekends, and holidays.
  • Reliable transportation.
  • Strong leadership and team-building skills.
  • Excellent interpersonal and communication abilities.
  • Strategic thinking, analytical, and problem-solving skills.
  • Ability to adapt to changing priorities and a fast-paced environment.
  • Availability for a full-time schedule of 45 hours.

Nice To Haves

  • Associate or bachelor’s degree with coursework in business, accounting, marketing, or management.
  • 1–2 years of retail sales management experience; wireless industry experience preferred.
  • Proven ability to meet or exceed sales goals.
  • Bilingual candidates are strongly encouraged to apply.
  • Deep understanding of wireless products, plans, and trends.

Responsibilities

  • Recruit, hire, and train sales team members.
  • Motivate, coach, and provide regular feedback to foster a high-performance culture.
  • Conduct employee performance evaluations and guide team development.
  • Manage staff scheduling and ensure adequate coverage during peak hours.
  • Drive store sales and achieve or exceed performance goals.
  • Promote a customer-first approach that supports customer satisfaction and loyalty.
  • Acquire and maintain customers.
  • Empower team members to provide personalized solutions and close sales.
  • Conduct weekly staff meetings and establish sales goals.
  • Model and support upselling, cross-selling, and account activation strategies.
  • Oversee day-to-day operations, including merchandising, inventory, and store appearance.
  • Ensure company policies and operational procedures are followed.
  • Manage cash handling and POS transactions accurately.
  • Track and analyze store performance metrics to identify areas for improvement.
  • Execute visual merchandising standards to maximize sales and keep the store brand ready.

Benefits

  • Competitive base salary with uncapped commission potential.
  • Medical, dental, vision, and life insurance and 401(k) with match for full-time employees.
  • Supplemental insurance available.
  • Career advancement opportunities within a growing company.
  • Ongoing training and professional development.
  • Individual commissions paid twice a month.
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