JM Wireless - AL Hwy 78 W & 5th - RSM - Metro by T-Mobile

JM Wireless•Jasper, AL
•$30 - $62•Onsite

About The Position

JM Wireless is hiring a Retail Sales Manager for its Metro by T-Mobile location at AL Hwy 78 W & 5th. The manager leads a sales team, shapes the customer experience, and drives store sales in a fast-paced wireless retail environment. Compensation includes competitive hourly pay and commissions, with average hourly-plus-commission total compensation stated as $30–$62 per hour. The position is full-time, with availability for 45 hours per week.

Requirements

  • At least 2 years of retail sales management experience; wireless industry experience is preferred.
  • Proven ability to meet or exceed sales goals.
  • Availability to work a flexible schedule, including evenings, weekends, and holidays.
  • Reliable transportation.
  • Strong leadership and team-building skills.
  • Excellent interpersonal and communication abilities.
  • Strategic thinking, analytical skills, and problem-solving ability.
  • Deep understanding of wireless products, plans, and trends.
  • Ability to adapt to changing priorities and a fast-paced environment.
  • Ability to stand for long periods.
  • Ability to lift objects weighing up to 40 pounds.
  • Availability for full-time work of 45 hours per week.

Nice To Haves

  • Wireless industry experience.
  • An associate or bachelor's degree with coursework in business, accounting, marketing, or management; equivalent combinations of education and experience are acceptable.

Responsibilities

  • Recruit, hire, and train sales employees.
  • Motivate, coach, and provide regular feedback to foster a high-performance culture.
  • Conduct employee performance evaluations and guide team development.
  • Manage staff schedules and ensure adequate coverage during peak hours.
  • Drive store sales and meet or exceed performance goals.
  • Promote a customer-first approach that supports customer satisfaction and loyalty.
  • Acquire and maintain customers.
  • Help team members deliver personalized solutions and close sales.
  • Conduct weekly staff meetings and establish sales goals.
  • Model and support upselling, cross-selling, and account activation strategies.
  • Oversee daily operations, including merchandising, inventory, and store appearance.
  • Ensure company policies and operational procedures are followed.
  • Manage cash handling and point-of-sale transactions accurately.
  • Track and analyze store performance metrics to identify improvement opportunities.
  • Execute visual merchandising standards to maximize sales and keep the store brand-ready.

Benefits

  • Competitive base salary with uncapped commission potential.
  • Medical, dental, vision, and life insurance, and a 401(k) with employer match for full-time employees.
  • Supplemental insurance available to part-time employees.
  • Career advancement opportunities within a growing company.
  • Ongoing training and professional development.
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