JM Wireless - GA Buford NE & Briarwood - RSM - Metro by T-Mobile

JM Wireless • Atlanta, GA

6d • $30 - $62 • Onsite

About The Position

JM Wireless is hiring a Retail Sales Manager for its Metro by T-Mobile store in Buford, Georgia. The manager leads and develops a sales team, shapes the customer experience, and drives store performance in a fast-paced wireless retail environment. The role oversees sales, customer engagement, staffing, and daily store operations, including merchandising, inventory, cash handling, and compliance with company procedures.

The position is full-time, with availability for 45 hours per week. Compensation is described as average hourly pay plus commission totaling $30–$62 per hour, with uncapped commission potential and individual commissions paid twice monthly. Medical, dental, vision, life insurance, and a 401(k) with matching are available to full-time employees; supplemental insurance, advancement opportunities, and ongoing training and professional development are also offered.

Requirements

• Any combination of education and experience that provides the necessary skills and knowledge is acceptable.
• Typical qualifications include an associate or bachelor's degree with coursework in business, accounting, marketing, or management.
• 1–2 years of experience in retail sales management; wireless industry experience is preferred.
• Proven ability to meet or exceed sales goals.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.
• Reliable transportation.
• Strong leadership and team-building skills.
• Excellent interpersonal and communication abilities.
• Strategic thinking, analytical, and problem-solving skills.
• Deep understanding of wireless products, plans, and trends.
• Ability to adapt to changing priorities and a fast-paced environment.
• Ability to support Spanish-speaking customers.

Nice To Haves

• Wireless industry experience.
• Bilingual English/Spanish.

Responsibilities

• Recruit, hire, and train sales team members.
• Motivate, coach, and provide regular feedback to foster a high-performance culture.
• Conduct employee performance evaluations and guide team development.
• Manage staff scheduling and ensure adequate coverage during peak hours.
• Drive store sales and achieve or exceed performance goals.
• Promote a customer-first approach that supports customer satisfaction and loyalty.
• Acquire and maintain customers.
• Support team members in delivering personalized solutions and closing sales.
• Conduct weekly staff meetings and establish sales goal expectations.
• Model and support upselling, cross-selling, and account activation strategies.
• Oversee daily operations, including merchandising, inventory, and store appearance.
• Ensure company policies and operational procedures are followed.
• Manage cash handling and point-of-sale transactions accurately.
• Track and analyze store performance metrics to identify areas for improvement.
• Execute visual merchandising standards and keep the store brand-ready.

Benefits

• Competitive base salary with uncapped commission potential; average hourly plus commission total compensation is stated as $30–$62 per hour.
• Individual commissions paid twice a month.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• 401(k) with employer match for full-time employees.
• Supplemental insurance available.
• Career advancement opportunities within a growing company.
• Ongoing training and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree