Retail Sales Manager

Dobbs Tire And Auto Centers•Tyler, TX

7h•$33,000 - $65,000

About The Position

The Retail Sales Manager drives sales performance and delivers exceptional customer experiences in a fast-paced automotive service environment. The role assesses customer needs, recommends appropriate tires and services, and manages day-to-day sales operations. The manager balances customer service, shop workflow, and team coordination while maintaining a clean, organized, customer-focused environment and working toward store performance goals. Driven by Dobbs is a multi-market automotive service organization formed from Dobbs Tire and Auto Centers and Conrad’s Tire Express & Total Car Care. Its locations offer tires and automotive services ranging from routine maintenance to advanced diagnostics and engine repair. The company emphasizes training, development, safety, team wellbeing, and support for local organizations and charities.

Requirements

At least 1 year of experience in retail sales management.
Valid driver’s license.
Strong verbal and written communication skills.
Strong time management, accountability, prioritization, organization, and problem-solving skills.
Ability to work in a fast-paced, high-volume environment and manage multiple priorities.
Customer-focused approach and ability to build relationships.
Motivation to meet and exceed sales goals.
Commitment to safety and adherence to safety procedures and proper use of personal protective equipment.
Ability to work effectively with diverse team members and collaborate with technicians, service advisors, and management.

Nice To Haves

Automotive repair industry experience.

Responsibilities

Greet customers and assess their tire and automotive service needs.
Recommend and sell tires, services, and accessories that meet customer requirements and store sales goals.
Manage retail, wholesale, and national-account sales transactions accurately and efficiently.
Oversee shop workflow, balancing service sales with available staff, equipment, and time.
Track inventory, assist with tire stocking, and maintain organized point-of-sale displays.
Perform daily opening and closing duties, handle deposits safely, and provide basic shop support, including occasional tire mounting and balancing.
Promote a clean, organized, customer-friendly showroom and service environment.
Manage customer interactions, sales activity, and operational priorities simultaneously.
Use automotive product knowledge to help customers select tires and identify alignment and general vehicle-maintenance needs.
Work with technicians, service advisors, and management to support smooth operations and meet sales targets.