Retail Sales Manager

MY WIRELESS•TERRE HAUTE, IN

9d•$33,363 - $58,363•Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is hiring an experienced Retail Sales Manager to lead a retail location. The manager trains, develops, and coaches team members to deliver excellent customer service, build a loyal client base, and exceed sales targets. The role oversees daily store operations, including hiring, scheduling, staffing, and maintaining a clean, safe, and well-merchandised store. The position is full-time and based in Terre Haute, Indiana, with base pay plus commission. The manager supports the company’s location goals and operational standards, builds business accounts in partnership with the AT&T Signature team, and represents the location through community events. My Wireless describes itself as a fast-growing authorized retailer with more than 240 locations in the United States and Puerto Rico, and offers training and career growth opportunities.

Requirements

At least 1 year of management experience in a similar field.
At least 1 year of retail or customer-facing sales experience.
Ability to work flexible hours, including evenings, weekends, and holidays.
Demonstrated ability to meet performance and operational standards.
Ability to motivate, lead, and coach a team to achieve results.
Strong organizational skills and attention to detail.
Effective communication and interpersonal skills.
At least 18 years of age and legally able to work in the United States.
High school diploma or equivalent.

Nice To Haves

Management experience in the wireless industry.
Bilingual ability; whether this is required may depend on the location.
Bachelor’s degree.
Retail or customer-facing sales experience in the telecommunications industry.
Experience prospecting through outbound calls.

Responsibilities

Coach and develop team members to meet company-established key performance indicators and location goals.
Hire, schedule, recruit, retain, train, and develop staff to maintain location staffing.
Build a steady client base through ethical, customer-centric business practices.
Partner with the AT&T Signature team to establish business accounts and hold community events outside the store.
Maintain a clean and safe store environment, including inventory counts, device security, and merchandising in accordance with company standards and policies.
Initiate, coordinate, and enforce operational policies and procedures.
Comply with legal requirements to uphold the location’s stability and reputation.
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks.
Lead the team in delivering a strong customer experience and achieving sales targets.