Retail Sales Manager

MY WIRELESS•Las Vegas, NV

9d•$29,764 - $54,674•Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking an experienced Retail Sales Manager to lead a retail location. The manager coaches and develops team members to deliver an exceptional customer experience, build a loyal client base, and exceed sales targets. The role includes overseeing daily store operations, including hiring, scheduling, training, and developing staff, while maintaining strong sales results and consistent operating standards. The position requires maintaining a clean and safe store, managing inventory and merchandising, following operational policies and legal requirements, and building customer and business relationships through ethical practices and community events. The manager is also expected to stay current with professional and technical knowledge. The job is based at the New Fashion location in Las Vegas, Nevada, and offers base pay plus commission.

Requirements

At least 1 year of management experience in a similar field.
At least 1 year of retail or customer-facing sales experience.
Ability to work flexible hours, including evenings, weekends, and holidays.
Demonstrated ability to meet performance and operational standards.
Ability to motivate, lead, and coach a team to achieve results.
Strong organizational skills and attention to detail.
Highly effective communication and interpersonal skills.
At least 18 years of age and legally able to work in the United States.
High school diploma or equivalent.

Nice To Haves

Management experience in the wireless industry.
Bilingual ability.
Bachelor's degree.
Retail or customer-facing sales experience in the telecommunications industry.
Experience prospecting through outbound calls.

Responsibilities

Coach and develop team members to achieve company-established Key Performance Indicators and location goals.
Train and lead a team to deliver an extraordinary customer experience and exceed sales targets.
Supervise daily location operations, including hiring, scheduling, employee retention, recruiting, and team member training and development.
Build a steady client base through ethical, customer-centric business practices.
Partner with the AT&T Signature team to establish business accounts and hold community events outside the store.
Maintain a clean and safe store environment through inventory counts, securing devices, and merchandising in accordance with company standards and policies.
Initiate, coordinate, and enforce operational policies and procedures.
Comply with legal requirements to uphold the location's stability and reputation.
Keep current with professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks.