Retail Sales Lead, Fabletics (The Mall in Columbia - Columbia, MD)

Fabletics•Columbia, MD

7d•$18 - $20•Onsite

About The Position

Fabletics is looking for a Full-Time Sales Lead for their retail store at The Mall in Columbia in Columbia, MD. This role involves delivering an exceptional customer experience, supporting sales and operations, and leveraging technology to create a seamless shopping journey between online and retail stores. The Sales Lead will collaborate with the Store Manager, supervisors, and associates to help customers live their passion. The ideal candidate is a self-starter with high energy who enjoys engaging with people and working in a team to achieve ambitious targets.

Requirements

1-year minimum of work experience within a retail environment.
Knowledge and familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition, and other healthy activities.
Ability to socially interact with Customers, Employees, and Business Partners inside and outside of the store environment.
Ability to work with large teams.
Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
High degree of comfort dealing with ambiguity, including the ability to take initiative.
Familiarity with retail inventory and P.O.S. systems.
Self-motivated, a good communicator with an innate ability to bring the best out in others.
Ability to multi-task, set priorities, and work well under pressure.
Flexibility in work hours, open to work evenings, weekends, and national holidays.
Involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
May occasionally involve stooping, kneeling, crouching, and climbing ladders.
Applicants must be 18 years of age or older.

Nice To Haves

Prior retail management experience, a plus.

Responsibilities

Embody Fabletics' culture and values, providing customers with insights on how to live their passion.
Actively engage customers by sharing knowledge about product fabrics, features, fit, and function.
Drive customer engagement both inside and outside the store, including events, promotions, and community projects.
Provide training and immediate feedback on the Customer Experience Playbook and other performance expectations (e.g., Customer Engagement, Omnicart, Member Chat).
Work with the Store Manager to inspire associates to meet or exceed individual and team performance goals.
Communicate inventory and training needs to the Store Manager to enhance the overall customer experience.
Maintain store merchandising guidelines to ensure the store is easy to shop and adds value to the customer's purchase journey.
Provide and nourish feedback to the Store Manager for continuous business improvement.
Strive for excellence in meeting and exceeding store objectives related to performance, productivity, efficiency, and quality standards.
Serve as a product knowledge resource for customers and team members.
Maintain personal sales and achieve sales goals.
Maintain all safety and security standards and identify and communicate potential issues.
Unpack boxes for inventory as required (boxes can weigh 10-30 lbs).