Seasonal Retail Sales Lead (Water Tower Place)

Squishable • Chicago, IL

2d • Onsite

About The Position

The Retail Sales Lead is a seasonal member of the store leadership team who supports the Store Manager in driving sales, developing the team, and creating an exceptional experience for every Squishable fan during the busy holiday season. The role helps lead the sales floor during peak periods, encourages customer engagement and product recommendations, supports merchandising and replenishment, and assists with customer concerns. The lead provides day-to-day direction to team members and may support opening, closing, and keyholder responsibilities as assigned.

The position runs from November 2026 through early January 2027. Seasonal team members must have flexible availability, including evenings, weekends, and holidays. The role requires lifting and moving cartons weighing up to 25 pounds and is for candidates age 18 or older. Pay is $17.05 per hour. Squishable describes its workplace as fun and welcoming, with creativity and personality encouraged, and notes that seasonal employees may have opportunities to continue in ongoing roles.

Requirements

• At least 1 year of retail, customer service, or leadership experience in a fast-paced environment is preferred.
• Passion for people and for creating a fun, welcoming customer experience.
• Strong communication and organizational skills, with the ability to stay positive and flexible during busy periods.
• Ability to work as a team player, motivate others, take initiative, and help wherever needed.
• Comfort with receiving and providing feedback and helping keep the team focused on shared goals.
• Flexible availability throughout the holiday season, including evenings, weekends, and holidays.
• Ability to lift and move cartons weighing up to 25 lbs.
• Must be at least 18 years of age.

Nice To Haves

• At least 1 year of retail, customer service, or leadership experience in a fast-paced environment.

Responsibilities

• Support the Store Manager in delivering a fun, welcoming, and efficient customer experience during the busy holiday season.
• Help lead the sales floor during peak periods, keeping the team focused on customer service and sales goals.
• Drive holiday sales through customer engagement, product recommendations, and strong knowledge of Squishable products.
• Support seasonal promotions, merchandising, replenishment, and maintaining an organized, well-stocked sales floor.
• Help manage customer flow and resolve concerns with a positive, solution-oriented approach.
• Provide day-to-day direction and support to team members, stepping in wherever needed during busy periods.
• Support opening, closing, and keyholder responsibilities as assigned.

Benefits

• Employee discounts.
• Career growth opportunities, including the possibility of continuing in an ongoing role after the seasonal period.
• Fun, welcoming workplace where creativity and personality are encouraged.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed