Seasonal Retail Sales Associate, Providence Place

Macy's•Providence, RI
•$16 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, make personalized recommendations, and connect them with appropriate products and services on the sales floor or in the fitting room. You use product knowledge and customer engagement to meet sales goals, build trust, and inspire loyalty. You also help keep the shopping space clean, organized, and inviting. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. Throughout the day, they build customer relationships, maintain shoppable spaces, merchandise new receipts, process damages and vendor returns, update signs and pricing, and support merchandise moves. They share loyalty program benefits, help customers complete their shopping, and provide a sincere farewell. The role emphasizes teamwork, collaboration, continuous improvement, and achieving individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Willingness to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and to process register transactions.

Responsibilities

  • Provide warm, personalized customer service and product recommendations on the sales floor and in fitting rooms.
  • Drive sales performance by engaging customers, using smart selling behaviors, and working toward sales goals.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor clean, organized, and ready for customers.
  • Build customer relationships through friendly conversations and attentive service.
  • Merchandise new receipts and help maintain a shoppable space.
  • Process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing and support merchandise moves.
  • Share loyalty program benefits and ensure customers have what they need before ending each interaction.
  • Collaborate with colleagues and support one another to serve customers and communities.
  • Learn from colleagues, improve performance, and contribute to individual and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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