Seasonal Retail Sales Associate, Providence Place

Macy's•Providence, RI
•Onsite

About The Position

As a Seasonal Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services. Whether on the sales floor or in the fitting room, you use product knowledge and a personal approach to build trust, achieve sales goals, and inspire customer loyalty. The role also includes keeping the shopping space clean, organized, and inviting. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. Throughout the day, they engage customers, maintain merchandise and presentation, support store teamwork, and help deliver individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to begin new work, and adaptability to changing priorities.
  • Ability to work independently and as part of a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Welcome customers and create friendly, personalized conversations to understand their needs and build customer relationships.
  • Offer product recommendations and information, and connect customers with appropriate products and services.
  • Work toward daily sales goals and contribute to individual and store results.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor clean, organized, prepared, and shoppable.
  • Merchandise new receipts and support merchandise moves.
  • Process damages, testers, and select merchandise for return to vendors.
  • Update signs and pricing.
  • Share the benefits of the Loyalty program, ensure customers have what they need, and conclude interactions with a sincere thank-you.
  • Support teammates with honesty, care, and collaboration.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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