Retail Sales Lead Generator

Legacy Service Partners•Wallingford, CT
•Onsite

About The Position

We are looking for energetic and engaging Retail Sales Lead Generators to represent HL Bowman inside major home improvement retail locations. You will be the first point of contact for customers, sparking conversations, qualifying interest, and setting high-quality appointments for our Comfort Consultant sales team. This is a performance-driven role that requires enthusiasm, professionalism, and a genuine desire to help customers improve their homes.

Requirements

  • 2+ years of experience in customer service, field canvassing, retail sales, lead generation, or promotions required
  • Outgoing personality with the ability to initiate conversations with strangers
  • Comfortable working in a busy, customer-facing environment
  • Proven ability to meet performance goals in a metrics-driven role
  • Basic computer skills for data entry and appointment scheduling
  • Reliable transportation to travel to assigned retail locations
  • Ability to work retail store hours, including weekends and some evenings
  • High school diploma or equivalent required

Nice To Haves

  • Knowledge of HVAC, plumbing, or home services a plus
  • Bilingual (English/Spanish) is highly preferred
  • Friendly, approachable, and customer-focused
  • Self-motivated with a proactive attitude
  • Able to handle rejection and keep a positive outlook
  • High level of integrity and professionalism in representing our brand

Responsibilities

  • Engage customers inside retail locations to start conversations and build interest in our services
  • Qualify prospects by asking key questions and identifying needs
  • Schedule in-home sales and service appointments for our Comfort Consultants
  • Meet or exceed daily/weekly lead generation and appointment-setting targets
  • Follow company scripts, guidelines, and compliance requirements
  • Always represent HL Bowman and our retail partners with professionalism
  • Participate in regular training, role-playing, and coaching sessions
  • Track and record customer interactions and appointments in CRM tools
  • Assist with in-store promotions, associate relationship building, seasonal events, and brand awareness activities
  • Maintain a clean, professional display area and follow all retail store protocols
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