About The Position

As a Sales Consultant at Swarovski, you will deliver exceptional customer service, create memorable brand experiences, and inspire customers with your passion for Swarovski products while achieving sales goals and contributing to a vibrant team. You will build customer relationships, promote loyalty programs, use digital tools to enhance the shopping experience, and help maintain a welcoming, organized store environment. The role is seasonal at the Outlets at Castle Rock in Castle Rock, Colorado. The stated pay range is $15.00–$18.00, with a sales incentive bonus program described for regular employees; seasonal hires are not eligible for that program. Swarovski creates crystal-based products and emphasizes sustainability, responsibility, diversity, inclusion, and individuality. The company supports employee development, and Sales Consultants may grow into leadership or specialist roles such as Store Manager, Trainer, or Visual Merchandiser.

Requirements

  • Be passionate about fashion, luxury, or lifestyle brands.
  • Have experience in a multicultural retail environment.
  • Demonstrate excellent, proven customer service skills and a personality that builds trust.
  • Be curious, empathetic, results-driven, and a team player with a commercial mindset.
  • Be digitally savvy and comfortable using retail technology.
  • Be confident expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay up to date on brand product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program supporting mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Development support for career growth into leadership or specialist roles.
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