Broista – Castle Rock, CO

Dutch Bros•Castle Rock, CO

About The Position

Dutch Bros Coffee is hiring a Broista to deliver fast, friendly customer service in a high-energy coffee shop. Broistas connect with customers, help them choose from the menu, prepare quality drinks efficiently, and contribute to a positive, team-oriented environment. The role is physically demanding and involves being on your feet, working quickly, and serving a steady flow of customers for shifts of up to 10 hours. Employees must be ready to work in varying weather conditions and maintain reliable transportation for scheduled shifts and mandatory meetings. Training, certifications, and knowledge tests are provided to help employees meet Dutch Bros standards. The company describes opportunities for career growth within its shops, headquarters, Emerging Talent Program, and warehouse and fulfillment operations.

Requirements

  • People-focused, enjoys connecting with others, and committed to providing friendly service.
  • Adaptable and able to work quickly during busy periods while remaining kind and considerate.
  • Team-oriented and willing to support coworkers as needed.
  • Positive and dependable, including during busy periods and inclement weather.
  • Committed to learning and improving.
  • Able to work on their feet and move quickly during shifts of up to 10 hours.
  • Able to push, pull, lift, or carry up to 65 pounds.
  • Reliable transportation to scheduled shifts and mandatory meetings.

Responsibilities

  • Greet customers warmly, build genuine connections, and make each visit positive and fun.
  • Help customers navigate the menu and discover drinks they may enjoy.
  • Represent Dutch Bros values, including kindness and positive energy.
  • Prepare high-quality drinks efficiently in a busy shop.
  • Arrive on time, communicate availability, and be ready when shifts begin.
  • Maintain a tidy workspace and follow food safety standards.
  • Support coworkers and contribute to the team as needed.
  • Attend mandatory meetings and complete training, certifications, and knowledge tests.

Benefits

  • Competitive base pay and tips; the posting states an average of $8.25 per hour in tips, which is not guaranteed.
  • Tuition reimbursement opportunities.
  • Career growth opportunities within shops, headquarters, the Emerging Talent Program, and warehouse and fulfillment operations.
  • Free drinks and food while on shift.
  • Dutch Bros swag and giveaway items.
  • Training and development, including certifications and knowledge tests.
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