Retail Sales Consultant - JACKSONVILLE, FL

AT&T•Jacksonville, FL
•Onsite

About The Position

The Retail Sales Consultant creates meaningful customer connections through personalized sales expertise and helps customers choose from AT&T’s products, devices, and services. The role uses a consultative sales approach, works toward sales targets, and earns commission. Consultants also participate in community events, fulfill online orders, and make outbound calls to existing and prospective customers. The position is based at an AT&T retail location in Jacksonville, Florida. The schedule falls between 9 a.m. and 9 p.m. and includes weekends; monthly seniority-based schedules are provided two weeks in advance. This is a fast-paced role that calls for flexibility as technology and customer needs evolve. Training and coaching are provided to help employees meet and exceed their goals.

Requirements

  • Prior retail or customer-facing sales experience is a plus; it is not required.
  • Flexibility and openness to change in a fast-paced environment.
  • Availability to work a schedule between 9 a.m. and 9 p.m., including weekends.

Nice To Haves

  • Prior retail or customer-facing sales experience.

Responsibilities

  • Guide customers through product and service options using a consultative sales approach.
  • Create meaningful customer connections through personalized sales expertise.
  • Meet sales targets and earn commission.
  • Participate in community events.
  • Fulfill online orders.
  • Make outbound calls to existing and prospective customers.
  • Stay flexible and current as technology and ways of meeting customer needs evolve.

Benefits

  • Medical, dental, and vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid time off and holidays
  • Sick leave
  • Paid parental leave
  • Adoption reimbursement
  • Short- and long-term disability benefits
  • Life and accidental death insurance
  • Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage
  • Employee Assistance Programs
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone
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