Retail Sales Consultant - Part Time - Oak Brook Center - Chicago, IL
About The Position
Swarovski is seeking a part-time Retail Sales Consultant to deliver exceptional customer service, create memorable brand experiences, and inspire customers with a passion for its products. The role involves building emotional connections through storytelling, fostering customer loyalty, achieving sales goals, and contributing to a welcoming and organized store environment. Consultants use digital tools to enhance the customer experience and stay current on brand products. The posted pay range is $15.00–$18.00, with the ability to participate in a sales incentive bonus pay program; the displayed compensation is a good-faith estimate. Swarovski creates crystal-based products and designs, manufactures, and sells crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. The company describes sustainability and responsibility as central to its brand, including circular innovation, diversity and inclusion, and the philanthropic work of the Swarovski Foundation. Swarovski is an equal opportunity employer committed to fair, inclusive recruitment and a workplace where everyone feels they belong.
Requirements
- Passion for fashion, luxury, or lifestyle brands.
- Experience in a multicultural retail environment.
- Excellent, proven customer service skills and a personality that builds trust.
- Curiosity, empathy, a results-driven approach, and a commercial mindset.
- Ability to work as a team player.
- Digital savvy and comfort using retail technology.
- Confidence expressing individuality and bringing creative ideas to the team.
Responsibilities
- Deliver outstanding customer service and create emotional connections through storytelling.
- Build trust and lasting relationships with customers and promote loyalty programs.
- Achieve individual and team sales goals and take accountability for results.
- Collaborate with the team to create a welcoming, organized store environment.
- Stay up to date on brand products and use digital tools to enhance the customer experience.
Benefits
- Sales incentive bonus pay program participation.
- Recognition awards for achievements.
- Exclusive employee discounts on Swarovski products.
- Paid volunteering leave.
- Global employee assistance program offering mental, physical, and emotional health support, managerial support, and financial and legal assistance.
- Comprehensive product and personal training.
- Career development opportunities, including potential growth into leadership or specialist roles.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
