Retail Sales Consultant - Seasonal - Westfield Old Orchard - Skokie, IL
About The Position
Swarovski is seeking a seasonal Retail Sales Consultant to deliver exceptional service, create memorable brand experiences, and inspire customers through a passion for its products. The role involves building customer relationships, achieving sales goals, and contributing to a welcoming, organized store environment. Consultants use digital tools to enhance the customer experience and stay knowledgeable about the brand’s products. Swarovski offers product and personal training and supports career development into potential leadership or specialist roles, including Store Manager, Trainer, or Visual Merchandiser.
Requirements
- Excellent, proven customer service skills and the ability to build trust.
- Experience in a multicultural retail environment.
- A results-driven, empathetic, curious team-player mindset and a commercial outlook.
- Digital savvy and comfortable using retail technology.
- Passion for fashion, luxury, or lifestyle brands.
- Confidence expressing individuality and bringing creative ideas to the team.
Responsibilities
- Deliver outstanding customer service and create emotional connections through storytelling.
- Build trust and lasting relationships with customers and promote loyalty programs.
- Achieve individual and team sales goals and take accountability for results.
- Collaborate with the team to create a welcoming, organized store environment.
- Stay up to date on brand product knowledge and use digital tools to enhance the customer experience.
Benefits
- Exclusive employee discounts on Swarovski products.
- Global employee assistance program supporting mental, physical, and emotional health, managerial support, and financial and legal matters.
- Comprehensive product and personal training.
- Development support for career growth into leadership or specialist roles.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
