Retail Sales Associate, Old Orchard - Part Time

Macy's•Skokie, IL

5d•Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create memorable customer experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. You work toward sales goals through customer engagement and effective selling behaviors, building trust and encouraging customer loyalty. You also help keep the sales floor and fitting rooms clean, organized, and inviting. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals and popular items, and staying informed about trends and promotions. During the day, they welcome customers, build personal connections, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves as needed. They share loyalty program benefits, ensure customers have what they need, and thank them for their visit. Teamwork, care, honesty, collaboration, and continuous learning are important to achieving individual and store results. This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week, with schedules based on business needs and colleague availability. All schedules include weekend shifts. The position requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability and interest in meeting daily sales goals.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and adaptability to changing priorities.
Ability to work independently and contribute to a team.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Create welcoming, personalized customer experiences by understanding customer needs and recommending relevant products and services.
Engage customers and use effective selling behaviors to meet daily sales goals and build customer loyalty.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Maintain a clean, organized, and shoppable sales floor and fitting rooms, including recovering merchandise and updating signs and pricing.
Support merchandise moves as needed.
Share loyalty program benefits, ensure customers have what they need, and thank them for their visit.
Collaborate with colleagues to support customers and achieve individual and store results.
Use handheld equipment, computers, and cash registers to perform job functions and process transactions.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.